Finding Help
Serious
Mental/Emotional
Disturbance
Serious
Mental/Emotional
Disturbance
Serious
Mental/Emotional
Disturbance
WHERE TO GO FOR HELP
WHERE TO GO FOR HELP
Emergency calls related to mental health or substance use crisis can now be placed to 988, instead of 911, which connects with the National Suicide Prevention Lifeline. The Lifeline provides support for anyone having thoughts of suicide, mental health, or substance uses crises, or for those worried about a loved one who may need crisis support. The Marin calls will be received by staff at the Buckellew center in Novato 24/7.
If your teen has Medi-Cal or qualifies for it, the first step is to call the Marin Health & Human Services Access line to set up an appointment for an evaluation. Bring your Wellify Teen screening results to show them possible "red flags" to evaluate and assess.
The 24/7 phone line is: 1-888-818-1115.
In person assessments are provided by appointment during business hours. The team assesses the needs of clients and provides referrals and authorization for treatment. If a teen presents with a mental health condition that requires more attention than talk therapy, they will most likely refer to the County's Youth & Family Services.
Youth & Family Services
3230 Kerner Blvd.
San Rafael, CA 94901
888-818-1115 (Access)
415-473-6724 (information)
Hours:
8:30am - 5:00pm (evening hours by appointment)
Youth and Family Services (YFS) is a County of Marin program providing a range of outpatient mental health and substance use services primarily to children, youth and families with Medi-Cal coverage. The YFS team is based at the Kerner campus in San Rafael and provides mental health services to the safety net population of Marin County which is 200% of federal poverty level ($38,000 for a family of three). Our guiding philosophy is that children and youth with emotional disturbances should have access to an integrated and comprehensive array of services that address their emotional, social and educational needs in a coordinated and therapeutic manner. Mental health services, including family and groups are provided to children and youth at our Kerner offices, school sites or in the community as appropriate. Psychiatric emergency mental health services are available at the local Crisis Stabilization Unit (CSU) adjacent to Marin General Hospital.
Services available in English and Spanish include:
  • Case management
  • Individual counseling
  • Wraparound services
  • Substance use assessment and referral
  • Family therapy
  • Parenting classes and coaching
  • Medication services
Currently, BHRS clinicians and Family Partners (a parent who has had a child in the mental health system) work with children and families at four different school sites in San Rafael and Novato as well as out of our Kerner offices. The Family Partner helps the parent navigate the different systems and environments, giving the parent's perspective a voice, and thus supporting communication and shared understanding about their child. The child or youth's family and peers are important support systems that are actively engaged so that going forward the child and family will be able to access and utilize this support.
Additionally, approximately 4- 6 masters and Ph.D. level interns from accredited graduate programs provide Family Therapy, Group Therapy and limited individual sessions under the supervision of licensed YFS clinicians.
Psychiatric Services
Emergency Only:
Crisis Stabilization Unit (within Marin General Hospital)
250 Bon Air Road
Greenbrae, CA 94904
415-473-6666
Available 24 hours a day, 7 days a week
Kaiser Psychiatric Services
415-491-3000
Appointments and medication refills in San Rafael and Petaluma, must be enrolled in Kaiser or Kaiser
Medi-Cal
Marin City Health & Wellness
415-339-8813
marincityclinic.org
Marin Community Clinics
415-448-1500
Psychiatric services available in Larkspur, San Rafael and Novato
West Marin Health & Human Services Center
100 6th Street
Point Reyes, CA 94956
415-473-3800
Youth & Family Services
Call the Access line at 888-818-1115
Community Counseling, Side by Side
By referral only from County behavioral health and probation departments.
From short term, intensive crisis intervention to longer term case management and family support, Community Counseling clinical services are individualized and include home, classroom, and communitybased support. Informed by a holistic understanding of the young person's history and strengths, Community Counseling supports the development of coping skills and strategies to help the family function more effectively and the young person attain stability and a sense of personal agency.
Community Counseling includes a spectrum of community-based services to respond to the specific needs of the individual young person and their family, as follows:
  • For mild to moderate diagnoses, such as depression and anxiety, services include individual and group therapy in office locations, as well as on-site in schools and other youth-serving organizations.
  • For moderate to severe diagnoses, such as post-traumatic stress disorder, bipolar disorder/mood disorders, or early onset psychosis, services include individual and group counseling and rehabilitation as well as crisis stabilization and medication management.
TAY Space, Side by Side
Laura Taylor
415-870-9298
TAYSpace@sidebysideyouth.org
810 Fifth Avenue, Ste 100
San Rafael, CA 94901
Hours:
Mon-Fri 1:00 - 5:00pm
Substance Recovery Group: Wednesdays 5:00 - 6:00pm
Three mental health clinicians onsite and psychiatrist available on Mondays.
Full service partnership: Referrals are accepted from any outside provider/agency and are accepted year round and based on availability and need.
Drop-in center: No referral needed, all youth ages 16-25 welcome
TAY Space is a community center for youth ages 16-25 (transitional age youth, or TAY) who struggle with mental, behavioral, and/or emotional disorders including bipolar, schizophrenia, anxiety, and depression. The transition from childhood into adulthood presents many challenges that are only exacerbated for young people with mental health diagnoses. Many TAY Space clients also navigate poverty, homelessness, and histories of foster care, incarceration, hospitalization, abandonment, and/or abuse. TAY Space is specifically designed to support this age group in managing their mental health; connecting to resources for housing, education, and employment; and building on their strengths to forge a selfsufficient future. The goal of TAY Space is to help vulnerable, transitional age youth gain the foothold they need to thrive beyond their diagnoses and histories.
For our full service partnership clients, (FSP), a multi-disciplinary team provides assessment, individualized treatment plans and links to needed supports and services, as well as coordinated individual therapy and psychiatric services. TAY Space also conducts support groups for parents of Spanish speaking clients to help them access the support they need to, in turn, support their children.
TAY Space also functions as a drop-in center for our FSP clients as well as any other youth in need of a safe place and a community of other transitional age youth. On a drop-in basis, TAY Space provides job coaching; substance use services; workshops on stress reduction and mindfulness, money management, and independent living skills; as well as critical social opportunities such as games, hikes, movies, sports, and cultural events.
Wraparound Services, Marin Health & Human Services
Services provided to a youth who has multiple needs that cannot be adequately addressed by weekly outpatient services. A typical wraparound team consists of a facilitator, a clinician, and a Family Partner (a parent who has had a child in the mental health system) who work intensively with the youth and family to identify needs, to access natural resources and to support the student at school and in their home and community. These services can be therapy, case management, facilitated family meetings, mentoring, help in accessing alcohol/drug services and health services, whatever it takes to address the needs of the youth successfully. Wraparound services are also utilized to assist youth and their families in transition after a crises or hospitalization. One of our programs which utilizes this practice and philosophy is the Youth Empowerment Services (YES).
Formerly known as Children's System of Care or CSOC, Youth Empowerment Services (YES) is a full service partnership program for high risk youth through age 18 who have serious mental health and substance use issues. Referrals for this wraparound/intensive case management service may come from schools, parents, pediatricians or probation. This program provides culturally sensitive mental health services, intensive case management, and psychiatric care, as well as collaboration with partner agencies (i.e., education, probation, drug court, etc.) to facilitate integrated care and ongoing family support. YES providers also focus on the systems involved with clients and their families, helping clients to link different systems and access available community resources. Three of the four YES providers are bilingual Spanish speaking, since up to 50% of YES clients are from monolingual Spanish families in the community.
The YES model is a supportive, strengths based model with the goal of meeting youth and families in their homes and in the community with the goal of providing a flexible therapeutic approach to complex family challenges. YES services are typically provided at school, in the community or in client homes. Referrals for Children's Mental Health may be referred through our Access line (1-888-818-1115) where the clinician will refer the child who meets medical necessity to either YES or YFS, matching the child and family's need to the service.
Please contact Brian Robinson 415-473-7462 for additional information.
Support from Family Partnership Program
Community Action Marin Family Partnership Program
Family Partner for CSU
Mark Solomons 415-473-4182
Family Partner for Youth & Family Services - Bilingual Spanish
Maria Garcia 415-473-4169
Rosa Lopez 415-240-6920
Family Partners provide emotional support, psycho-education, and guidance in navigating different systems, and sometimes help the family think through next steps or possible referrals. While Family Partners don't work with the clients themselves, they work very closely with the family, which at times includes working with the family and client together.
All the Family Partners have children or family members who have received mental health services and therefore know how to navigate the system as well as support a parent's perspective and enhance communication between the family and the mental health professionals.
While most Family Partners work with the family members of Marin County Mental Health clients, there are also a few Family Partners who are able to see families with loved ones (both adult and children) outside County Mental Health.